Welcome to Popmenu! We're excited to say that you’re on your way to better website performance, more marketing tools at your fingertips, as well as a growing set of functionality and product upgrades to grow your business!

Here’s what we’ve migrated over:

  • Menu

  • Contacts

  • Business Hours

  • Pickup and Delivery (Including DoorDash)

  • Tax setting

  • Payment Processor

  • Order History

What is going to change or be different?

Receiving Orders:

  • All orders will be received and accepted within the Popmenu platform. Here’s a support article on how to manage your orders.

  • In addition to a web browser, you can also manage your orders in the Popmenu for Owners App, which is available in mobile and tablet versions. Here’s a support article to learn all about our App.

  • Inventory management, busy lead times, order throttling, and voice alerts will not be available in the Popmenu platform.


Hardware:

  • Printer: Popmenu is compatible with the Star TSP100 and Star TSP600 series of printers, you can find printer compatibility listed here!

  • Tablet: You can continue to use your Android or Apple tablet for Popmenu Online Ordering! Your tablet will need to be running Android 6.0 or higher or iOS 12 or higher. To learn more about tablet compatibility visit this support article.

  • Fax: You will no longer be able to use a fax to receive your orders through Popmenu and will need to use a tablet and/or printer.

Marketing Services:

The following Ordereze services will not be available after June 30, 2022: Email Creation and Social Post Services, Review Responses, and Menu Sync. Here's a support article to learn about the many features and benefits you’ll receive with your new Popmenu website.

For Popmenu sites with Online Ordering, here are some of the highlights included with your new website:

A restaurant website that works for you - Our SEO-optimized, menu-driven websites help turn your online menu into a customer conversion engine. Built to improve search rankings, you can drive more visitors to your website without spending marketing dollars. Plus, our user-friendly platform allows you to quickly make real-time updates to your website and your menu.

Interactive mobile friendly menu technology – Give potential diners everything they need to make a dining decision. Your guests can read and leave reviews, share their favorite dishes and interact with menu items like never before.

GMB Integrations – Did you know 90% of searches happen on Google? Popmenu's Google Business Profile integration ensures that your information -- hours, menus, events -- are accurate on the most popular search engine.

Commission-free online ordering - A streamlined ordering process serves guests your most up-to-date menus, mouthwatering photos, specials and saves the commission fees from third-party deliveries, putting more money back into your pockets. Get text, email and in-app notifications for all online orders placed through your website, whether it’s for curbside pickup, in-house delivery or through a delivery partner network.

Toast, Square and Clover POS Integrations - Capture online orders from your website and process the order through your POS. Guest data is captured during the order process and automatically converts that guest into a follower on your website. View all your reporting in one place with itemized reports inside your POS that account for both online and dine-in orders.

Social Channel Tools – Stay connected with your guests! Our platform allows you to publish directly to your Facebook & Twitter pages. And, with our Instagram embed tool, you can connect to your Instagram account and display your photos directly on your website.

Smart Messages – Get the right message in front of your guests every time! Send one-off automated emails to your followers based on interactions with your website and reward your guests at the right time. Our Smart Messages have 5X industry open rates.

Message Packs - Spend more time focused on running your restaurant and leave the marketing to us. With a library of pre-created marketing messages and social media posts, you can you create stunning content for special holidays and promote your website.

SMS Marketing - Unique to Popmenu, our text message marketing is another perfect way to stay in front of your guests by advertising specials, inviting them to events, and giving them offers and promotions. SMS messages through Popmenu have a 99% Open Rate.


How to contact Popmenu for help:

Before your site is migrated, email onboarding@popmenu.com or attend a webinar on your topic of choice and get all of your questions answered!

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