Below you'll learn how to create a Popmenu online offer code, which provides a customer a free item upon purchase! You can create an offer so a guest can receive a free gift with purchase or just a free gift!

Table of Contents

Set-Up Free Gift With Purchase

  • In your My Popmenu dashboard, go to Communication -->Offers. You’ll see that Offers has been separated into two sections: Online Offers and Dine-in Offers

  • Click “Add Offer” under Online Offers to begin creating an Online Offer

  • Select the General Offer dropdown and select Free Gift with Purchase

  • Select the free giftyou want the guest to claim from the dropdown

  • Select Smart Message or Dynamic Message. Add the details of your offer including the offer type, and minimum order amount. Since this is a free gift WITH purchase, you will have to enter a minimum order amount that the customer must meet before they can claim the free gift

  • Once the offer is set, press Next! Complete the offer content and

    save the offer.

  • Confirm all the details of your offer in the Offer Summary

  • After the offer has been created, you will be directed to the Online Offers table, where you will be able to see your newly minted offer in the “Ready” tab. In this tab, you will be able to see different details about the offer. Before an offer can be sent to guests, it must be activated or set “live” by selecting the Go Live button.

  • Select “Go Live” and then select “Confirm” to activate the offer and set it “Live”. Once you complete this, you will be redirected to the “Live Offers” tab of the Offers page where you will be able to see your newly activated offer.

Set-Up Free Gift Without Purchase

  • In your My Popmenu dashboard, go to Communication -->Offers. You’ll see that Offers has been separated into two sections: Online Offers and Dine-in Offers

  • Click “Add Offer” under Online Offers to begin creating an Online Offer

  • Select the General Offer dropdown and select Free Gift without Purchase

  • Select the free giftyou want the guest to claim from the dropdown

  • Select Smart Message or Dynamic Message. Add the details of your offer including the offer type, and minimum order amount. The Offer type will be automatically set to “Free”. Since this is a free gift WITHOUT purchase, there is no need for a minimum order amount. Also, the only Redemption Type is “Single Use” because you do not want your guests to claim a free gift without purchases as many times as they want.

  • Once the offer is set, press Next! Complete the offer content and

    save the offer.

  • Confirm all the details of your offer in the Offer Summary

  • After the offer has been created, you will be directed to the Online Offers table, where you will be able to see your newly minted offer in the “Ready” tab. In this tab, you will be able to see different details about the offer. Before an offer can be sent to guests, it must be activated or set “live” by selecting the Go Live button.

  • Select “Go Live” and then select “Confirm” to activate the offer and set it “Live”. Once you complete this, you will be redirected to the “Live Offers” tab of the Offers page where you will be able to see your newly activated offer.

Sending Offers Via Mass Messages

Offers created using the Mass Message delivery method can be attached, which will send out a single e-mail to your customers.

  1. Find the offer you’d like to attach to your Mass Message within Offers in your My Popmenu dashboard.

2. Go to the “Actions” column and click on the “send arrow

3. You’ll be redirected to the Mass Message compose section of My Pop where your offer will be automatically attached to a mass message. There you’ll have the opportunity to edit the mass message before sending it out!

Your Customer's Experience with Offers

  • The offer will be redeemable only during the time when you have scheduled it for!

  • Once the customer applies this offer code to their online order, all they have to do is meet the minimum order amount and the free gift will be added to their cart automatically.

  • If the offer is not valid, your customers will get an error message letting them know when the offer is redeemable.

  • They will also get an error message If the offer has expired.


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