On most third-party platforms customers can indicate whether or not they would like utensils with their online order. This customer preference will automatically show up on your third-party orders within Popmenu.
OrderNerd powered by Popmenu also offers a default setting when a customer's preference is not chosen.
Setting up the default utensil preference:
Login to my.popmenu.com
Select Ordering
Select Ordering Settings
Select Settings
On the top tabs select Integrations
Select Manage OrderNerd Integrations
In the OrderNerd integration page select Settings
Scroll down to Default Utensil Preference in the Orders section
Select your preference and Save
Viewing the customer utensil preference:
When an order comes into your my.popmenu.com Dashboard, or Popmenu for Owners application, you can select the order and view if a customer requested for utensils under Special Instructions: