Confirm Orders are Automatically Accepted

Check Future Online Orders

Contact Toast Customer Care

Confirm the orders are automatically accepted

Enable Order Auto-Firing in the POS

  1. Navigate to the Toast POS back end.

  2. Select Takeout & Delivery from the left navigation

  3. Choose the Online Ordering tab from the top.

  4. Find Approval

  5. Confirm the Approval Mode is "Send Orders Directly to Kitchen"

  6. Save

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Enable Order Auto-Firing in the Toast Terminal

  1. On the Toast Terminal go to Setup > Main Menu Dashboard

  2. Select Device Setup

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  3. Select Order Auto-Firing

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  4. Choose Yes for "Does this device manage scheduled orders or auto-approve any online orders?"

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  5. Choose Continue

Check Future Dated Online Orders

  1. In the Toast Terminal go to Mode

  2. Choose Pending Orders

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  3. Find the order to print and choose Approve to accept the order.

Contact Toast Customer Care

If printing is still not working, reach out to create a toast ticket or call (617) 682-0225.

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