Confirm the orders are automatically accepted
Enable Order Auto-Firing in the POS
Navigate to the Toast POS back end.
Select Takeout & Delivery from the left navigation
Choose the Online Ordering tab from the top.
Confirm the Approval Mode is "Send Orders Directly to Kitchen"
Enable Order Auto-Firing in the Toast Terminal
On the Toast Terminal go to Setup > Main Menu Dashboard
Select Device Setup
Select Order Auto-Firing
Choose Yes for "Does this device manage scheduled orders or auto-approve any online orders?"
Check Future Dated Online Orders
In the Toast Terminal go to Mode
Choose Pending Orders
Find the order to print and choose Approve to accept the order.
Contact Toast Customer Care
If printing is still not working, reach out to create a toast ticket or call (617) 682-0225.