Below you'll learn how to create a Popmenu online offer code, which provides a customer a discounted item upon purchasing a specific item! You can create an offer to choose the number of items customers need to buy and what can be redeemed, for example buy 2 and get 1 or buy 3 and get 2 etc.

Table of Contents


  • In your My Popmenu dashboard, go to Communication -->Offers. You’ll see that Offers has been separated into two sections: Online Offers and Dine-in Offers

  • Click “Add Offer” under Online Offers to begin creating an Online Offer

  • Select the General Offer dropdown and select Buy This, Get That

  • Select the item your customer needs to buy to be able to redeem the offer. Offers can only be applied to dishes and not section or menu

    1. You may also select how many items need to be purchased for offer to be applied

  • Select Smart Message or Dynamic Message. Add the details of your offer including the offer type, and minimum order amount. If you would like an item to be free, follow these instructions.

  • Once the offer is set, press Next! Complete the offer content and

    save the offer.

  • After the offer has been created, you will be directed to the Online Offers table, where you will be able to see your newly minted offer in the “Ready” tab. In this tab, you will be able to see different details about the offer. Before an offer can be sent to guests, it must be activated or set “live” by selecting the Go Live button.

  • Select “Go Live” and then select “Confirm” to activate the offer and set it “Live”. Once you complete this, you will be redirected to the “Live Offers” tab of the Offers page where you will be able to see your newly activated offer.

    Sending Offers Via Mass Messages

    Offers created using the Mass Message delivery method can be attached, which will send out a single e-mail to your customers.

    1. Find the offer you’d like to attach to your Mass Message within Offers in your My Popmenu dashboard.

    2. Go to the “Actions” column and click on the “send arrow

    3. You’ll be redirected to the Mass Message compose section of My Pop where your offer will be automatically attached to a mass message. There you’ll have the opportunity to edit the mass message before sending it out!

    Your Customer's Experience with Offers

  • The offer will be redeemable only during the time when you have scheduled it for!

  • If the offer is not valid, your customers will get an error message letting them know when the offer is redeemable.

  • They will also get an error message If the offer has expired.

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