Popmenu & Toast are working diligently to help your online ordering experience for your guests be the best experience possible! Read further on common scenarios you may want to contact our support teams to assist you.

If you experience any of the following scenarios, contact Toast support

  • Orders are not printing or printing in the incorrect place

  • You cannot find an order in Toast or it is not appearing in the correct place

  • Reporting questions

  • Creating a new menu or item

  • Removing online ordering availability or 86'ing an item

  • Not receiving payouts for online orders

If you experience any of the following scenarios, contact Popmenu support

  • To sync a brand new menu from Toast into Popmenu

  • You would like to adjust your hours for online ordering

  • To disable online ordering for pick up or delivery

  • To change your average prep time

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