Popmenu clients with Online Ordering enabled have the ability to accept online payments from guests. This enables restaurants to offer “contactless” payments and frees up staff from having to confirm orders and take payments over the phone or in person.

Popmenu has partnered with Square to process payments for Online Ordering. Square powers thousands of e-commerce businesses around the world, processing hundreds of billions of dollars per year. For more information about Square, visit their website.

At this time, there is no additional subscription charge to use Online Ordering through Popmenu with payment processing. However, there are credit card processing fees and guest fees. To see the full list of fees, click here.

Step 1: Create a Square Account

Popmenu collects credit card payments from guests on your behalf and transfers the funds to your bank account via Square. To move forward with this process, you must have a Square account.

  1. To create a Square account, visit their website. If you already have an existing Square account connected to the bank account into which you wish to deposit guest payments, then proceed to the next section. "How to Connect Your Square Account to Popmenu".

  2. Verify your email address for your new Square account. You will not be able to proceed further without verifying your email address.

3. Enter all of your business details including your bank details where you will be accepting payments. If you'd like to learn more about Square's transfer and disbursement process, read further on Square's website!

Step 2: Connect your Square Account to Popmenu!

Connecting your Square account gives Popmenu the authorization to take payments on behalf of your restaurant.

  1. Go to the Popmenu dashboard at my.popmenu.com.

  2. Click the Ordering tab > then Settings

  3. You'll see a list of your locations > click Settings next to the location that you're setting up payment for.

  4. At the top, tab over to Payment next to Pickup.

Click Connect Square Account.

5. Select Allow

Step 3: Configure Payment Options in Popmenu

Now that your Square Account is connected to Popmenu, you will be presented with a series of payment configuration options like your Tax Rate, Processing Fee, and Fee Description. Click here to read more about each of these settings.

  • Finally, make sure to toggle to green for Accept Online Payments at the bottom of the page.

For more questions about Online Ordering through Popmenu or payment processing, please email support@popmenu.com.

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